Effective date: October 22, 2026
These Terms of Service ("Terms") apply to your use of ecommission.com, our agent and broker portals, online applications, Payment Gateway, Symba and any related websites and offerings (together, the "Services"). The Services are operated by eCommission Financial Services, Inc. and its company affiliates ("eCommission," "we," "us" or "our").
By using the Services, creating an account or submitting an application, you agree to these Terms and to our Privacy Notice at https://www.ecommission.com/privacy. If you do not agree, please do not use the Services.
If you use the Services on behalf of a brokerage or other company, you confirm that you have the authority to accept these Terms for that company.
The Services are built for licensed residential real estate agents, brokers and brokerages in the United States and Canada. To create an account or apply for a commission advance, you must:
You are responsible for keeping your login details private and for all activity under your account. Let us know right away at support@ecommission.com or 1-877-882-4368 if you think someone has accessed your account without your permission.
We may suspend or close an account if we believe the information provided is inaccurate, the account is being misused, or these Terms have been broken.
eCommission provides commission advance, payment disbursement and financial wellness solutions to residential real estate agents and brokers. Through the Services you can learn about our programs, apply for an advance, upload documents, track requests, receive payments and manage your account.
Please keep the following in mind:
We may add, change or stop offering any part of the Services or our programs at any time, and availability may vary by state or province.
Certain features, including Symba, use artificial intelligence to provide financial insights, analysis and other information. Responses are generated by automated technology, may not always be accurate or complete, and are provided for informational purposes only. They are not a substitute for professional financial, tax, legal or accounting advice. Please review any output before you rely on it.
We process the questions and information you submit to Symba as described in our Privacy Notice. We do not allow our third-party AI model providers to use your personal information or Symba inputs to train their general-purpose AI models.
You agree that everything you submit through the Services, including transaction details, sale contracts, commission amounts and closing dates, is true, complete and not misleading.
You authorize us to verify this information with your brokerage and with the attorney, escrow company or title company closing the sale. We contact the closing entity named on your sale contract to confirm that escrow is open and that they are acting as the closing entity. We never contact buyers or sellers.
You agree not to:
The Services and everything on them, including text, graphics, logos, calculators, software and the eCommission name and marks, belong to eCommission or our licensors and are protected by law. You may view and print pages for your own business use. You may not copy, modify or distribute our content without our written permission.
You keep ownership of the documents and information you submit. You give us permission to store, use and share that information as needed to review your request, provide the Services, meet legal and regulatory requirements, and as described in our Privacy Notice.
Our Privacy Notice at https://www.ecommission.com/privacy explains how we collect, use, disclose and protect personal information, including the rights available to residents of California, other U.S. states and Canada. We and our service providers may process personal information in both Canada and the United States.
By creating an account or submitting a form, you agree that we may contact you by email, phone and, if you enable them, push notifications about your account, applications, transactions and the Services. You may opt out of marketing emails with the unsubscribe link in any email. You will continue to receive transaction-related and other non-promotional messages while you use the Services.
We send marketing text messages only with your prior express written consent. Consent to receive marketing texts is not a condition of using our services. Our text messaging program is covered by the Mobile Terms below.
Text messaging opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.
The Services may link to or work with third-party websites and services, such as payment processors, e-signature providers and social media platforms. We do not control them and are not responsible for their content, policies or practices.
The Services are provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We use commercially reasonable safeguards to protect your information, but no system is completely secure, and we do not promise that the Services will be uninterrupted, error-free or secure at all times.
To the fullest extent the law allows, eCommission and its officers, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or business, arising from your use of the Services. Our total liability for any claim related to the Services will not exceed USD $100. This section does not limit any obligations under a signed commission advance agreement, or any rights that cannot be limited under applicable law.
You agree to defend and hold harmless eCommission from any claims, losses or costs, including reasonable legal fees, that arise from your misuse of the Services, information you submit, or your breach of these Terms.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Any dispute related to the Services will be resolved in the state or federal courts located in Travis County, Texas and you consent to that venue.
If you live in Canada, these Terms apply to the extent permitted by the laws of your province, and nothing in them limits rights you have under applicable consumer protection laws. eCommission Financial Services, Inc. is the organization responsible for your personal information. Your information may be processed in the United States and may be accessible to U.S. courts and authorities, as described in our Privacy Notice.
The parties have requested that these Terms and related documents be drafted in English. Les parties ont exigé que ces conditions et les documents connexes soient rédigés en anglais.
We may update these Terms from time to time. When we do, we will post the new version on the Services and update the effective date. If the changes are material, we will give notice as required by applicable law. Your continued use of the Services after changes take effect means you accept the updated Terms.
If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver. You may not transfer your rights under these Terms without our consent. These Terms, our Privacy Notice and any signed agreement with us make up the full agreement between you and eCommission about the Services.
Questions about these Terms? Reach our team Monday through Friday, 9:00 a.m. to 6:00 p.m. CT:
eCommission Financial Services, Inc.
11612 Bee Caves Rd., Building II, Suite 200
Austin, Texas 78738
1-877-882-4368
support@ecommission.com
For privacy questions, contact our Privacy Manager at privacymanager@ecommission.com.
